Amazon business process model example12/17/2023 ![]() Examining knowledge management requires one to explore both internal and external strategies that are in place (Maital and Seshadri, 2012). The report aims to explore Amazon’s strategic approaches to knowledge management as one of the most influential aspects to effective and efficient business operations. It is important to note that approaches to knowledge management at any organization have a significant impact on operations. The US based company specializes in e-commerce, cloud computing, digital streaming and artificial intelligence. The e-commerce sector has emerged to attract interest from many people and investors in the world to a large extent (Hislop, Bosua and Helms, 2018). ![]() is one of the largest tech companies in the world that have gained popularity in the last few years. The report is a development that can help promote and change the scope of operations for the giant tech company in a significant manner. The giant tech company is a suitable case for this study and there is a need to utilize existing literature for a deeper understating of the same. Equally, the paper gives recommendations that are necessary for Amazon to improve its operations within the industry. Second, the report captures external knowledge analysis of the company’s approaches to KM. First, the paper explores an internal analysis on knowledge management approaches in a bid to ascertain how effective they are in promoting efficiency. For instance, profitability in a company is affected by knowledge and skills that is available within an organization. Knowledge management approaches adopted by company impact operations in a significant manner. ![]() The report explores Amazon’s approaches to knowledge management and provides recommendations that can help improve operations within the organization. ![]()
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